Our flexible subscription service is easily manageable through your customer portal at newroadfoods.com/account. You can modify your order at any time:

  • swap recipes
  • adjust order volume
  • update your delivery schedule
  • Update your payment method
  • add protein chips or another recipe to your subscription
     

SWAP RECIPES 

To swap recipes begin by logging into your account. Click the 'Manage Subscriptions' button on the top left side of your customer portal homepage. 

My account

After clicking 'Manage Subscriptions' you'll be taken to the Subscription Orders page. From here click the 'Edit' button listed on the righthand side of your subscription order.

Edit

Select the item you'd like to swap, and click the image to bring up a new window. 

Swap

Select the size, quantity and set your delivery schedule. Click the 'Swap Product' button to finalize the swap. Wait for an alert to say your change was saved. Depending on browser speed it may take a moment to process. You can confirm the change was made by reviewing your Subscription Orders page.  

Swap 

ADJUST ORDER VOLUME

To adjust order volume begin by logging into your account. Click the 'Manage Subscriptions' button on the top left side of your customer portal homepage. 

Manage Subscriptions

From the Subscription Orders page, click the 'Edit' button listed on the righthand side of your subscription order; this will bring up a new page.

Edit

From here, click the 'Change Product Variant' button. 

Update

Then, select your desired product size in the dropdown menu. Click the 'Save' button and wait for an alert to say your change was saved. Depending on browser speed it may take a moment to process. You can confirm the change was made by reviewing your Subscription Orders page.  

Volume

UPDATE YOUR DELIVERY SCHEDULE

To update your delivery schedule, begin by logging into your account. Click the 'Manage Subscriptions' button on the top left side of your customer portal homepage. 

Manage Subscriptions

From the Subscription Orders page, click the 'Edit' button listed on the righthand side of your subscription order.

Edit

Next, click the 'Change Delivery Schedule' button. 

Schedule

Then, select your desired order frequency in the dropdown menu. Click the 'Save' button and wait for an alert to say your change was saved. Depending on browser speed it may take a moment to process. You can confirm the change was made by reviewing your Subscription Orders page. 

Schedule

UPDATE YOUR PAYMENT METHOD

To update your payment method begin by logging into your account. Click the 'Manage Subscriptions' button on the top left side of your customer portal homepage.

Manage Subscriptions

From the Subscription Orders page, click the Billing Information tab, then click the Update Card button.

Update Billing Info

Enter your card details and click Update Card to finalize updating your payment method. Wait for an alert to say your change was saved. Depending on browser speed it may take a moment to process. You can confirm the change was made by reviewing your Billing Information page.

Update Card

ADD PROTEIN CHIPS & OTHER PRODUCTS

To add a product to your subscription begin by logging into your account. Click the 'Manage Subscriptions' button on the top left side of your customer portal homepage.

Manage subscription

From the Subscription Orders page, click the 'Add Products' button listed on the bottom left side of your subscription orders list.  

Add products

Select the item you'd like to add by clicking the image; this will bring up a new window. 

Add a product

Select the size, quantity and set your delivery schedule. Click the 'Add Product' button to finalize the subscription addition. Wait for an alert to say your change was saved. Depending on browser speed it may take a moment to process. You can confirm the change was made by reviewing your Subscription Orders page. 

Add a product

If you have any questions or need help adjusting your order or logging into your account, feel free to use the chatbox on our homepage or send a note to info@newroadfoods.com